Cafe Linen In West Malling Collected To Schedule

Yes — West Malling sits on the ME19 round, 7 days, 35.3 miles from our Wembley plant.

• Shared with Kings Hill, Ditton and Tonbridge and Malling — one van, one run, which is what keeps a single-site account sensible to price.
• The driver knows the streets around West Malling — the same crew runs it weekly, so nobody is reading a map on your doorstep.
• Collections here run to scheduled days, agreed when the account opens, because of that distance.

Both, and mixed accounts are normal. One collection covers whichever way each line is set up.

• Hire — the count is maintained for you, including the items that wear out first.
• Wash-only — the same garments that left West Malling, tracked, never swapped into a pool.
• Plenty of cafes do both — branding matters on the apron, rarely on the tea towel behind the counter.

Tell your account manager and collections here run to scheduled days, agreed when the account opens.

• If it happens twice, the par count is wrong — we reset it against what you actually used, not what was estimated at setup.
• Most West Malling cafes are not short of linen overall — they are short of it on two predictable days, which is a counting problem rather than a volume one.
• Seasonal swings are planned in — West Malling in December is not West Malling in February, and the par count should know that.

No. Kitchen cloths and table linen go on the same ME19 collection and the same invoice.

• No second supplier and no second delivery day — because the menu grew.
• Chef whites, oven cloths and table linen — added as lines, not as a new agreement.
• 8 restaurants around ME19 are on this round too — so the food side is not an afterthought here.

Yes — the ME19 round is sequenced by opening time. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — and a relief driver inherits it with the route.
• Timed around West Malling and the traffic that comes with it.
• If a drop is missed, collections here run to scheduled days, agreed when the account opens.

Because cafe soil is chemically different from kitchen soil. Run on the wrong programme they accumulate rather than lift.

• Cafe cloths and aprons run on their own classification — the programme is chosen for them, not inherited.
• Milk protein needs the right temperature, not just a hotter one — too hot sets it into the fibre.
• Grey whites are usually a wash problem, not an age problem — if stock is replaced every few months, the cycle is wrong.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — rather than locking you into a winter volume you do not use in August.
• Nothing needs you to be out of your current contract first — the count and the quote commit you to nothing.
• Stock arrives before the old supplier is stood down — the two overlap by design.

No minimum, on any line. A single-site independent cafe in West Malling is an ordinary account for us.

• Small sites go on the same ME19 round — the journey is already happening; you are a stop on it.
• 5 cafes around ME19 are already on it — which is why the timings suit opening rather than check-out.
• Volume changes are expected — a quiet January in West Malling and a busy July are the same account.