Commercial Linen In Kings Hill Collected To Schedule

Yes — Kings Hill sits on the ME19 round, 7 days, 35.7 miles from our Wembley plant.

• Shared with West Malling, Tonbridge and Malling and Ditton — the same vehicle covers them, which is why a counter here can be added without moving anyone else.
• Collections here run to scheduled days, agreed when the account opens, because Kings Hill is only 35.7 miles out.

Both, and mixed accounts are normal. One collection covers whichever way each line is set up.

• Hire — stock, replacement and par management are ours; you never reorder.
• Wash-only — item for item, never substituted.
• Plenty of cafes do both — hired glass cloths and tea towels, own-branded aprons on wash-only.

Tell your account manager and collections here run to scheduled days, agreed when the account opens.

• If it happens twice, the par count is wrong — and resetting it is our job, not a favour.
• Most Kings Hill cafes are not short of linen overall — the shortage has a shape, and the shape is Saturday.
• Seasonal swings are planned in — rather than handled as emergencies.

No. Kitchen cloths and table linen go on the same ME19 collection and the same invoice.

• No second supplier and no second delivery day — the round does not change when the kitchen opens.
• Chef whites, oven cloths and table linen — priced per item on the account you already have.
• 2 restaurants around ME19 are on this round too — the kitchen classification already runs on it weekly.

Yes — the ME19 round is sequenced by opening time. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — and a relief driver inherits it with the route.
• A mid-morning drop missed the shift it was for. We schedule against your opening time, not ours.
• If a drop is missed, collections here run to scheduled days, agreed when the account opens.

Coffee oil, milk protein and syrup are not the same soil as food-service linen. A cycle built for table linen leaves them behind.

• Cafe cloths and aprons run on their own classification — the programme is chosen for them, not inherited.
• Milk protein needs the right temperature, not just a hotter one — past a point, heat bonds the protein to the cloth.
• Grey whites are usually a wash problem, not an age problem — replacement rate is the clearest signal the classification is off.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — you are not held to a peak figure through a quiet quarter.
• Nothing needs you to be out of your current contract first — there is no cost to finding out what it would look like.
• Stock arrives before the old supplier is stood down — you are never between suppliers.

No minimum, on any line. A one-site independent is the normal shape of a cafe account.

• Small sites go on the same ME19 round — which is why size barely moves the per-item price.
• 3 cafes around ME19 are already on it — which is why the timings suit opening rather than check-out.
• Volume changes are expected — we adjust rather than hold you to a winter figure.