Chef Whites In Headley On The Kitchen Round

Yes — Headley sits on the KT18 round, 7 days, 19.0 miles from our Wembley plant.

• Shared with Walton on the Hill, Tadworth and Ashtead — adding you changes the schedule, not the route.
• A missed window here is picked up on the next round rather than the next week, because of that distance.
• 2 kitchens around KT18 are already on this round — which is why the timings suit prep and service rather than check-out.

Yes — the KT18 round is sequenced around service patterns.

• The time is agreed when the account opens — against your service pattern, not ours.
• A drop in the middle of prep is a drop nobody can receive. The round is sequenced around that.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.
• A relief driver inherits the window with the route — holidays and sickness are the usual cause of a missed slot elsewhere; here the slot travels with the round sheet.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — rather than locking you into a summer volume you do not use in February.
• Nothing needs you to be out of your current contract first — there is no cost to finding out.
• Stock arrives before the old supplier is stood down — you are never between suppliers.
• If it is not working, say so — we would rather correct the account than lose it.

Both, and mixed accounts are normal. The two sit on one invoice and one round.

• Hire — we own the garments, replace them on wear and manage sizing as the brigade changes.
• Wash-only — your own embroidered jackets come back to you, the same garments, named, not pooled.
• Plenty of kitchens do both — hire what nobody reads, keep your own name on the whites.
• You can move a line between the two later — kitchens often start on hire and move their jackets across once the branding is settled.

Always. Kitchen work never follows table linen through the machine.

• Grease, protein and scorch need their own wash — grease lifts at a different temperature from protein, and scorch responds to neither.
• Whites never run through the cycle the table linen was on — and that separation is the whole reason ours stay white.
• Colour-coded cloths stay in their own classification — which matters on any site that needs an audit trail.
• Every load is temperature logged — and the log is against your account, not a general plant figure.

There is no honest price list for kitchen work. Kitchen work is priced on the brigade and the covers, so a published list would be a guess.

• We count a real week in Headley before quoting — the invoice tells us what you were sold, not what you used.
• No minimum order — a two-section Headley kitchen is priced per item, same as a brigade of thirty.
• The count includes your busy season — a Headley kitchen quoted off a quiet month runs short in the one that matters.
• The count and the quote cost nothing — and commit you to nothing.

Yes — catering kitchens are a large part of what we collect.

• School and care home kitchens run on the same rounds — there is no separate catering service to sign up to.
• Term-time and seasonal swings are planned in — a quiet August is expected, not penalised.
• Colour-coded cloths and named whites — so the coding still means something when the cloths come back.
• Contract caterers running several sites — are handled as one account across Mole Valley, not as separate customers.

We size the brigade before quoting, not after the first complaint.

• Every section is sized at setup — including the sections that get through two a shift.
• A new commis goes on the account the same week — rather than waiting for an order cycle.
• Garments are named — the rail is ready and nobody is hunting for their size.
• Par counts are re-set after the first month — once we have seen a real Headley month rather than a first guess.