Commercial Linen In Horton On The Morning Round

Yes — Horton sits on the TW19 round, 7 days, 13.0 miles from our Wembley plant.

• Shared with Wraysbury, Colnbrook and Datchet — the same vehicle covers them, which is why a counter here can be added without moving anyone else.
• The driver knows the streets around Sunnymeads and Wraysbury — the same crew runs it weekly, so nobody is reading a map on your doorstep.
• A missed window here is picked up on the next round rather than the next week, which is what 13.0 miles buys you.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — we reset it against what you actually used, not what was estimated at setup.
• Most Horton cafes are not short of linen overall — the shortage has a shape, and the shape is Saturday.
• Seasonal swings are planned in — Horton in December is not Horton in February, and the par count should know that.

No. Kitchen cloths and table linen go on the same TW19 collection and the same invoice.

• No second supplier and no second delivery day — the round does not change when the kitchen opens.
• Chef whites, oven cloths and table linen — priced per item on the account you already have.
• 1 restaurants around TW19 are on this round too — we are not learning kitchen work on your account.

Before you open, because that is how the TW19 round is ordered. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — and a relief driver inherits it with the route.
• Timed around Sunnymeads so the van is not arriving into the worst of it.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.

It is the wash, not the cloth. Run on the wrong programme they accumulate rather than lift.

• Cafe cloths and aprons run on their own classification — not as the tail end of a kitchen load.
• Milk protein needs the right temperature, not just a hotter one — overheating fixes the stain instead of lifting it.
• Grey whites are usually a wash problem, not an age problem — replacement rate is the clearest signal the classification is off.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — Horton in February and Horton in July are different businesses, and the account should say so.
• Nothing needs you to be out of your current contract first — there is no cost to finding out what it would look like.
• Stock arrives before the old supplier is stood down — the two overlap by design.

No minimum, on any line. Most of what we collect in TW19 is exactly that size.

• Small sites go on the same TW19 round — the journey is already happening; you are a stop on it.
• 1 cafes around TW19 are already on it — so the round is built for counters, not bolted on to a hotel run.
• Volume changes are expected — the account flexes rather than holding you to a floor.

Both, and mixed accounts are normal. One collection covers whichever way each line is set up.

• Hire — stock, replacement and par management are ours; you never reorder.
• Wash-only — item for item, never substituted.
• Plenty of cafes do both — hired glass cloths and tea towels, own-branded aprons on wash-only.