Hospitality Linen In Knaphill Collected On Round

Yes — Knaphill sits on the GU24 round, 21.1 miles from our Wembley plant.

• Shared with Chobham, Bisley and West End — one van, one run, which is what keeps the cost of a small account sensible.
• A missed window here is picked up on the next round rather than the next week, because of that distance.

A linen audit, an agreed par level, and a collection day. The nearest hotels we already collect from are the 1 in Horsell, 2.2 miles away, on the same run.

• No tender and no tie-in — you stay because it works, or you leave in a month.
• Par levels set per room type, and revisited once we have seen a full month of real usage.
• The audit is free and carries no obligation.
• You do not have to be out of contract — if you are tied in, we plan the start date around it. The audit and the plan cost you nothing either way.

A standing slot, 7 days — a time, not a window.

• Same driver each week — continuity matters more here than most suppliers admit.
• Planned around check-out, which keeps dirty linen out of your corridors.
• Changeable — seasons shift, occupancy shifts, the slot can shift with them.
• Recovery is same-day, not next-round — 21.1 miles is close enough that the fix is hours away.

Yes. Separate accounts for sites on the same round is a billing habit, not a requirement.

• One account manager across every Surrey Heath site.
• One invoice, broken down per property so you can still see where it goes.
• Par stock tracked per site — so a quiet property does not quietly fund a busy one.
• One invoice, itemised by property — so nobody reconciles it by hand at the end of the month.

No minimum. Minimums exist to cover a dedicated trip. This is not one.

• Same turnaround regardless of size — small accounts are not queued behind large ones.
• No small-volume premium, because you are not the reason the van is on the road.
• Seasonal properties welcome — no reconnection fee, no renegotiation each spring.
• Nothing to escape from — no notice period dressed up as a minimum term.

Worked out with your team in advance — we would rather ask twice than guess once.

• Loading bay, service lift or back entrance — recorded against the account so a relief driver has it too.
• This is where new suppliers come unstuck — a supplier who has not walked the building finds out on your floor, not theirs.
• The mileage is not billed back to you — a shared run is what makes 21.1 miles affordable for a property of any size.
• It is recorded against the account, not a person — the arrangement survives a change of driver, which is when most suppliers slip.

At our own plant in Wembley, 21.1 miles from Knaphill. No third party, no white-labelling, no surprises about where your linen spent the night.

• A missed window here is picked up on the next round rather than the next week.
• One process, one audit — traceability only works when there is one chain to trace.
• You can visit. It is an hour out of your day and it answers most of the questions on this page.
• Nothing is passed to a third party — a supplier who cannot tell you which building your linen is in cannot promise you much about how it was washed.

Either, and you can change later without changing supplier.

• On hire we hold and replace the stock, including the spares you would otherwise be storing.
• Wash-only keeps your linen yours, with damaged items flagged rather than quietly retired.
• Mixed is common — hire the towelling, wash-only the bedding.
• Hire covers replacement — you stop budgeting for replacement stock, because replacement is the point of hire.