Hospitality Linen In Windlesham Collected On Round

Yes — Windlesham sits on the GU18 round, 21.3 miles from our Wembley plant.

• Shared with Lightwater, West End and Bagshot — one van, one run, which is what keeps the cost of a small account sensible.
• A missed window here is picked up on the next round rather than the next week, because of that distance.

At our own plant in Wembley, 21.3 miles from Windlesham. No third party, no white-labelling, no surprises about where your linen spent the night.

• A missed window here is picked up on the next round rather than the next week.
• One process, one audit — traceability only works when there is one chain to trace.
• You can visit. It is an hour out of your day and it answers most of the questions on this page.
• The chain is short on purpose — subcontracting is where consistency goes, because the second plant washes to its own schedule rather than to yours.

Both are available, and moving between them does not mean a new account.

• On hire we hold and replace the stock, which takes linen off your balance sheet entirely.
• Wash-only keeps your linen yours, with damaged items flagged rather than quietly retired.
• Mixed is common — there is no rule that says it has to be one or the other.
• Hire covers replacement — the par level does not quietly drop over a season while nobody is counting.

A linen audit, an agreed par level, and a collection day. The nearest hotels we already collect from are the 2 in Bagshot, 1.5 miles away, on the same run.

• No tender and no tie-in — a contract only protects a supplier who expects the service to slip.
• Par levels set per room type, so housekeeping never opens an empty cupboard.
• The audit is free and carries no obligation.
• Nothing needs to end first — we work to your notice, not against it.

A standing slot, 7 days — a time, not a window.

• Same driver each week — continuity matters more here than most suppliers admit.
• Planned around check-out, so linen leaves as rooms are stripped.
• Changeable — if the time stops suiting you we move it.
• If we miss it, we come back — the plant is 21.3 miles away, so a disrupted run is a second trip rather than a note on next week's schedule.

Yes. Separate accounts for sites on the same round is a billing habit, not a requirement.

• One account manager across every Surrey Heath site.
• One invoice, with per-site lines, so finance and operations can both use it.
• Par stock tracked per site — so a quiet property does not quietly fund a busy one.
• Consolidated billing with a per-site breakdown — so nobody reconciles it by hand at the end of the month.

No minimum. Minimums exist to cover a dedicated trip. This is not one.

• Same turnaround regardless of size — a six-room guest house gets what a 200-room hotel gets.
• No small-volume premium, and no rounding up to a notional minimum.
• Seasonal properties welcome — no reconnection fee, no renegotiation each spring.
• No exit fee either — if it is not working, you say so and we collect our stock. A contract you cannot leave is a contract we would rather not have.

Agreed before the first collection, not on the morning.

• Loading bay, service lift or back entrance — recorded against the account so a relief driver has it too.
• It is the usual failure point — a supplier who has not walked the building finds out on your floor, not theirs.
• The mileage is not billed back to you — the round already passes, so an extra stop costs us minutes rather than miles.
• Holiday cover does not reset the arrangement — the arrangement survives a change of driver, which is when most suppliers slip.