Hospitality Linen In Laleham Collected On Round

Yes — Laleham sits on the TW18 round, 13.2 miles from our Wembley plant.

• Shared with Staines, Staines upon Thames and Chertsey — one van, one run, which is what keeps the cost of a small account sensible.
• A missed window here is picked up on the next round rather than the next week, because of that distance.

A standing slot, 7 days — the same time each week, which is the point.

• Same driver each week — continuity matters more here than most suppliers admit.
• Planned around check-out, so linen leaves as rooms are stripped.
• Changeable — seasons shift, occupancy shifts, the slot can shift with them.
• If we miss it, we come back — the plant is 13.2 miles away, so a disrupted run is a second trip rather than a note on next week's schedule.

Yes, and it is usually cheaper and simpler than separate accounts.

• One account manager across every Spelthorne site.
• One invoice, with per-site lines, so finance and operations can both use it.
• Par stock tracked per site — without it, stock migrates to whichever site shouts loudest.
• One invoice, itemised by property — so nobody reconciles it by hand at the end of the month.

No minimum. The round is already passing, which is the whole reason we can say that.

• Same turnaround regardless of size — small accounts are not queued behind large ones.
• No small-volume premium, because you are not the reason the van is on the road.
• Seasonal properties welcome — we would rather hold the slot than lose the relationship.
• You can stop — the arrangement holds because it works, not because it is signed.

Settled at the audit, written onto the TW18 round sheet, and not revisited on the day.

• Loading bay, service lift or back entrance — recorded against the account so a relief driver has it too.
• This is where new suppliers come unstuck — not the laundry, not the van, the door.
• Distance does not appear on the invoice — you are joining an existing journey rather than paying for a new one, which is why a small Laleham account is still worth having.
• Holiday cover does not reset the arrangement — you should not have to re-explain the building every August.

At our own plant in Wembley, 13.2 miles from Laleham. No third party, no white-labelling, no surprises about where your linen spent the night.

• A missed window here is picked up on the next round rather than the next week.
• One process, one audit — a certificate covering a site you do not control is a certificate covering nothing.
• You can visit. Clients who come tend to sign.
• Nothing is passed to a third party — we own the plant, so a complaint has one address rather than two.

Whichever suits the property — and it can change as the property does.

• On hire we hold and replace the stock, so nothing is tied up in sheets.
• Wash-only keeps your linen yours, useful where the stock is branded or a particular weave.
• Mixed is common — most properties end up somewhere between the two.
• Wear and loss sit with us — you stop budgeting for replacement stock, because replacement is the point of hire.

A linen audit, an agreed par level, and a collection day. The nearest hotels we already collect from are the 5 in Staines, 1.6 miles away, on the same run.

• No tender and no tie-in — a contract only protects a supplier who expects the service to slip.
• Par levels set per room type, and revisited once we have seen a full month of real usage.
• The audit is free — most operators find out what they are losing, which is worth the hour on its own.
• Your notice period is our problem, not yours — we work to your notice, not against it.