Hotel Linen In Shepperton Collected On Round

Yes — Shepperton sits on the TW17 round, 13.4 miles from our Wembley plant.

• Shared with Walton on Thames, Weybridge and Sunbury on Thames — the same vehicle covers them, which is why we can add a property here without moving anyone else's slot.
• The driver knows the roads around Shepperton — route knowledge is most of what separates a kept window from a missed one.
• A missed window here is picked up on the next round rather than the next week, because of that distance.

Yes. Separate accounts for sites on the same round is a billing habit, not a requirement.

• One account manager across every Spelthorne site.
• One invoice, with per-site lines, so finance and operations can both use it.
• Par stock tracked per site — so a quiet property does not quietly fund a busy one.
• Finance sees one number, each site sees its own — which is what stops one busy property quietly subsidising a quiet one.

No minimum. The van is in TW17 regardless — you are not the reason for the journey.

• Same turnaround regardless of size — small accounts are not queued behind large ones.
• No small-volume premium, and no rounding up to a notional minimum.
• Seasonal properties welcome — collections pause and restart without closing the account.
• You can stop — the arrangement holds because it works, not because it is signed.

Agreed before the first collection, not on the morning.

• Loading bay, service lift or back entrance — recorded against the account so a relief driver has it too.
• Timed around Shepperton so the van is not arriving into the worst of it.
• It is the usual failure point — a supplier who has not walked the building finds out on your floor, not theirs.
• Distance does not appear on the invoice — the round already passes, so an extra stop costs us minutes rather than miles.
• It is recorded against the account, not a person — the arrangement survives a change of driver, which is when most suppliers slip.

At our own plant in Wembley, 13.4 miles from Shepperton. One building, ours, every load.

• A missed window here is picked up on the next round rather than the next week.
• One process, one audit — traceability only works when there is one chain to trace.
• You can visit. We would rather show you than write about it.
• The chain is short on purpose — subcontracting is where consistency goes, because the second plant washes to its own schedule rather than to yours.

Either, and you can change later without changing supplier.

• On hire we hold and replace the stock, which takes linen off your balance sheet entirely.
• Wash-only keeps your linen yours, with damaged items flagged rather than quietly retired.
• Mixed is common — hire the towelling, wash-only the bedding.
• Wear and loss sit with us — the par level does not quietly drop over a season while nobody is counting.

A linen audit, an agreed par level, and a collection day.

• No tender and no tie-in — thirty days notice, no exit fee.
• Par levels set per room type, so housekeeping never opens an empty cupboard.
• The audit is free — most operators find out what they are losing, which is worth the hour on its own.
• Nothing needs to end first — the count happens whenever suits; the round starts when you are free.

A standing slot, 7 days — the same time each week, which is the point.

• Same driver each week — familiar faces make short conversations, and short conversations keep the round on time.
• Planned around check-out, not against it — the van should not be waiting on your team.
• Changeable — seasons shift, occupancy shifts, the slot can shift with them.
• If we miss it, we come back — the plant is 13.4 miles away, so a disrupted run is a second trip rather than a note on next week's schedule.