Hotel Linen In Sunbury on Thames Collected On Round

Yes — Sunbury on Thames sits on the TW16 round, 11.6 miles from our Wembley plant.

• Shared with Sunbury, Hanworth and West Molesey — one van, one run, which is what keeps the cost of a small account sensible.
• The driver knows the roads around Kempton Park, Sunbury and Upper Halliford — route knowledge is most of what separates a kept window from a missed one.
• A missed window here is picked up on the next round rather than the next week, because of that distance.

Settled at the audit, written onto the TW16 round sheet, and not revisited on the day.

• Loading bay, service lift or back entrance — chosen with housekeeping rather than assumed from the front elevation.
• Timed around Kempton Park because that is where the delay actually happens.
• It is the usual failure point — not the laundry, not the van, the door.
• Distance does not appear on the invoice — you are joining an existing journey rather than paying for a new one, which is why a small Sunbury on Thames account is still worth having.
• It is recorded against the account, not a person — access details live on the round sheet, so a stand-in is not knocking on the front door.

At our own plant in Wembley, 11.6 miles from Sunbury on Thames. No third party, no white-labelling, no surprises about where your linen spent the night.

• A missed window here is picked up on the next round rather than the next week.
• One process, one audit — a certificate covering a site you do not control is a certificate covering nothing.
• You can visit. It is an hour out of your day and it answers most of the questions on this page.
• One site means one standard — we own the plant, so a complaint has one address rather than two.

Either, and you can change later without changing supplier.

• On hire we hold and replace the stock, including the spares you would otherwise be storing.
• Wash-only keeps your linen yours, with damaged items flagged rather than quietly retired.
• Mixed is common — there is no rule that says it has to be one or the other.
• Stock ageing is our cost, not yours — you stop budgeting for replacement stock, because replacement is the point of hire.

A linen audit, an agreed par level, and a collection day.

• No tender and no tie-in — a contract only protects a supplier who expects the service to slip.
• Par levels set per room type, and revisited once we have seen a full month of real usage.
• The audit is free and carries no obligation.
• Your notice period is our problem, not yours — the count happens whenever suits; the round starts when you are free.

A standing slot, 7 days — the same time each week, which is the point.

• Same driver each week — so housekeeping hands over to someone who knows the property.
• Planned around check-out, so linen leaves as rooms are stripped.
• Changeable — tell the account manager and it changes that week.
• Recovery is same-day, not next-round — A missed window here is picked up on the next round rather than the next week.

Yes — most of our multi-site work is in Spelthorne, and it is where the savings actually are.

• One account manager across every Spelthorne site.
• One invoice, consolidated but itemised — one payment, full visibility.
• Par stock tracked per site — so a quiet property does not quietly fund a busy one.
• Finance sees one number, each site sees its own — so nobody reconciles it by hand at the end of the month.

No minimum. The van is in TW16 regardless — you are not the reason for the journey.

• Same turnaround regardless of size — a six-room guest house gets what a 200-room hotel gets.
• No small-volume premium, and no rounding up to a notional minimum.
• Seasonal properties welcome — no reconnection fee, no renegotiation each spring.
• No exit fee either — if it is not working, you say so and we collect our stock. A contract you cannot leave is a contract we would rather not have.