Hospitality Linen In West Molesey Collected On Round

Yes — West Molesey sits on the KT8 round, 11.6 miles from our Wembley plant.

• Shared with Molesey, East Molesey and Sunbury on Thames — the same vehicle covers them, which is why we can add a property here without moving anyone else's slot.
• A missed window here is picked up on the next round rather than the next week, because of that distance.

Yes — most of our multi-site work is in Elmbridge, and it is where the savings actually are.

• One account manager across every Elmbridge site.
• One invoice, broken down per property so you can still see where it goes.
• Par stock tracked per site — without it, stock migrates to whichever site shouts loudest.
• One invoice, itemised by property — the total and the split, on the same document.

No minimum. The van is in KT8 regardless — you are not the reason for the journey.

• Same turnaround regardless of size — small accounts are not queued behind large ones.
• No small-volume premium, and no rounding up to a notional minimum.
• Seasonal properties welcome — collections pause and restart without closing the account.
• No exit fee either — if it is not working, you say so and we collect our stock. A contract you cannot leave is a contract we would rather not have.

Agreed before the first collection, not on the morning.

• Loading bay, service lift or back entrance — recorded against the account so a relief driver has it too.
• It is the usual failure point — a supplier who has not walked the building finds out on your floor, not theirs.
• The mileage is not billed back to you — the round already passes, so an extra stop costs us minutes rather than miles.
• It is recorded against the account, not a person — the arrangement survives a change of driver, which is when most suppliers slip.

At our own plant in Wembley, 11.6 miles from West Molesey. Nothing is subcontracted to a third site.

• A missed window here is picked up on the next round rather than the next week.
• One process, one audit — a certificate covering a site you do not control is a certificate covering nothing.
• You can visit. Clients who come tend to sign.
• One site means one standard — subcontracting is where consistency goes, because the second plant washes to its own schedule rather than to yours.

Whichever suits the property — and it can change as the property does.

• On hire we hold and replace the stock, which takes linen off your balance sheet entirely.
• Wash-only keeps your linen yours, with damaged items flagged rather than quietly retired.
• Mixed is common — most properties end up somewhere between the two.
• Hire covers replacement — the par level does not quietly drop over a season while nobody is counting.

A linen audit, an agreed par level, and a collection day. The nearest hotels we already collect from are the 3 in Molesey, 0.9 miles away, on the same run.

• No tender and no tie-in — thirty days notice, no exit fee.
• Par levels set per room type, and revisited once we have seen a full month of real usage.
• The audit is free — most operators find out what they are losing, which is worth the hour on its own.
• You do not have to be out of contract — we work to your notice, not against it.

A standing slot, 7 days — fixed, not 'sometime that morning'.

• Same driver each week — continuity matters more here than most suppliers admit.
• Planned around check-out, not against it — the van should not be waiting on your team.
• Changeable — tell the account manager and it changes that week.
• Recovery is same-day, not next-round — 11.6 miles is close enough that the fix is hours away.