Hotel Linen In Molesey Collected On Round

Yes — Molesey sits on the KT8 round, 11.4 miles from our Wembley plant.

• Shared with East Molesey, West Molesey and Thames Ditton — adding you changes the schedule, not the route.
• The driver knows the roads around Hampton Court — the same crew runs it each week, so nobody is reading a map on your loading bay.
• A missed window here is picked up on the next round rather than the next week, because of that distance.

At our own plant in Wembley, 11.4 miles from Molesey. Nothing is subcontracted to a third site.

• A missed window here is picked up on the next round rather than the next week.
• One process, one audit — a certificate covering a site you do not control is a certificate covering nothing.
• You can visit. It is an hour out of your day and it answers most of the questions on this page.
• Nothing is passed to a third party — subcontracting is where consistency goes, because the second plant washes to its own schedule rather than to yours.

Either, and you can change later without changing supplier.

• On hire we hold and replace the stock, including the spares you would otherwise be storing.
• Wash-only keeps your linen yours, useful where the stock is branded or a particular weave.
• Mixed is common — hire the towelling, wash-only the bedding.
• Hire covers replacement — greying, fraying and losses are carried by us rather than appearing on your invoice each quarter, which is usually the larger number over a year.

A linen audit, an agreed par level, and a collection day.

• No tender and no tie-in — a contract only protects a supplier who expects the service to slip.
• Par levels set per room type, worked out from your occupancy rather than a rule of thumb.
• The audit is free and carries no obligation.
• Nothing needs to end first — if you are tied in, we plan the start date around it. The audit and the plan cost you nothing either way.

A standing slot, 7 days — fixed, not 'sometime that morning'.

• Same driver each week — continuity matters more here than most suppliers admit.
• Planned around check-out, so linen leaves as rooms are stripped.
• Changeable — tell the account manager and it changes that week.
• Recovery is same-day, not next-round — 11.4 miles is close enough that the fix is hours away.

Yes — most of our multi-site work is in Elmbridge, and it is where the savings actually are.

• One account manager across every Elmbridge site.
• One invoice, broken down per property so you can still see where it goes.
• Par stock tracked per site — the usual multi-property problem is linen drifting between buildings and being paid for twice.
• One invoice, itemised by property — so nobody reconciles it by hand at the end of the month.

No minimum. Minimums exist to cover a dedicated trip. This is not one.

• Same turnaround regardless of size — the process does not know how many rooms you have.
• No small-volume premium, and no rounding up to a notional minimum.
• Seasonal properties welcome — we would rather hold the slot than lose the relationship.
• You can stop — the arrangement holds because it works, not because it is signed.

Agreed before the first collection, not on the morning.

• Loading bay, service lift or back entrance — recorded against the account so a relief driver has it too.
• Timed around Hampton Court because that is where the delay actually happens.
• This is where new suppliers come unstuck — and it is entirely avoidable with one site visit.
• No delivery surcharge for the distance — the round already passes, so an extra stop costs us minutes rather than miles.
• Relief drivers get the same notes — access details live on the round sheet, so a stand-in is not knocking on the front door.