Hospitality Linen In Old Malden Collected On Round

Yes — Old Malden sits on the KT4 round, 12.2 miles from our Wembley plant.

• Shared with Worcester Park, Motspur Park and New Malden — adding you changes the schedule, not the route.
• The driver knows the roads around Motspur Park, Malden Manor and Worcester Park — route knowledge is most of what separates a kept window from a missed one.
• A missed window here is picked up on the next round rather than the next week, because of that distance.

A linen audit, an agreed par level, and a collection day. The nearest hotels we already collect from are the 1 in West Barnes, 1.2 miles away, on the same run.

• No tender and no tie-in — you stay because it works, or you leave in a month.
• Par levels set per room type, and revisited once we have seen a full month of real usage.
• The audit is free — most operators find out what they are losing, which is worth the hour on its own.
• You do not have to be out of contract — we work to your notice, not against it.

A standing slot, 7 days — a time, not a window.

• Same driver each week — familiar faces make short conversations, and short conversations keep the round on time.
• Planned around check-out, which keeps dirty linen out of your corridors.
• Changeable — if the time stops suiting you we move it.
• If we miss it, we come back — 12.2 miles is close enough that the fix is hours away.

Yes — most of our multi-site work is in Kingston upon Thames, and it is where the savings actually are.

• One account manager across every Kingston upon Thames site.
• One invoice, with per-site lines, so finance and operations can both use it.
• Par stock tracked per site — so a quiet property does not quietly fund a busy one.
• Finance sees one number, each site sees its own — so nobody reconciles it by hand at the end of the month.

No minimum. The round is already passing, which is the whole reason we can say that.

• Same turnaround regardless of size — small accounts are not queued behind large ones.
• No small-volume premium, which is the part most suppliers will not put in writing.
• Seasonal properties welcome — no reconnection fee, no renegotiation each spring.
• You can stop — if it is not working, you say so and we collect our stock. A contract you cannot leave is a contract we would rather not have.

Settled at the audit, written onto the KT4 round sheet, and not revisited on the day.

• Loading bay, service lift or back entrance — recorded against the account so a relief driver has it too.
• Timed around Motspur Park so the van is not arriving into the worst of it.
• It is the usual failure point — a supplier who has not walked the building finds out on your floor, not theirs.
• No delivery surcharge for the distance — the round already passes, so an extra stop costs us minutes rather than miles.
• It is recorded against the account, not a person — the arrangement survives a change of driver, which is when most suppliers slip.

At our own plant in Wembley, 12.2 miles from Old Malden. One building, ours, every load.

• A missed window here is picked up on the next round rather than the next week.
• One process, one audit — ISO 9001 and per-load temperature logs mean something because everything runs through the same building.
• You can visit. It is an hour out of your day and it answers most of the questions on this page.
• The chain is short on purpose — a supplier who cannot tell you which building your linen is in cannot promise you much about how it was washed.

Both are available, and moving between them does not mean a new account.

• On hire we hold and replace the stock, so nothing is tied up in sheets.
• Wash-only keeps your linen yours, processed to the same spec.
• Mixed is common — hire the towelling, wash-only the bedding.
• Wear and loss sit with us — the par level does not quietly drop over a season while nobody is counting.