Hotel Linen In Tolworth Collected On Round

Yes — Tolworth sits on the KT6 round, 12.6 miles from our Wembley plant.

• Shared with Old Malden, Surbiton and Worcester Park — the same vehicle covers them, which is why we can add a property here without moving anyone else's slot.
• The driver knows the roads around Tolworth — which sounds trivial until a supplier who does not misses a morning.
• A missed window here is picked up on the next round rather than the next week, because of that distance.

No minimum. Minimums exist to cover a dedicated trip. This is not one.

• Same turnaround regardless of size — the process does not know how many rooms you have.
• No small-volume premium, because you are not the reason the van is on the road.
• Seasonal properties welcome — we would rather hold the slot than lose the relationship.
• Nothing to escape from — if it is not working, you say so and we collect our stock. A contract you cannot leave is a contract we would rather not have.

Agreed before the first collection, not on the morning.

• Loading bay, service lift or back entrance — whichever actually works for your building, agreed once and then fixed.
• Timed around Tolworth and the traffic that comes with it.
• This is where new suppliers come unstuck — not the laundry, not the van, the door.
• No delivery surcharge for the distance — you are joining an existing journey rather than paying for a new one, which is why a small Tolworth account is still worth having.
• Relief drivers get the same notes — the arrangement survives a change of driver, which is when most suppliers slip.

At our own plant in Wembley, 12.6 miles from Tolworth. Nothing is subcontracted to a third site.

• A missed window here is picked up on the next round rather than the next week.
• One process, one audit — ISO 9001 and per-load temperature logs mean something because everything runs through the same building.
• You can visit. Clients who come tend to sign.
• One site means one standard — a supplier who cannot tell you which building your linen is in cannot promise you much about how it was washed.

Whichever suits the property — and it can change as the property does.

• On hire we hold and replace the stock, which takes linen off your balance sheet entirely.
• Wash-only keeps your linen yours, processed to the same spec.
• Mixed is common — there is no rule that says it has to be one or the other.
• Wear and loss sit with us — the par level does not quietly drop over a season while nobody is counting.

A linen audit, an agreed par level, and a collection day.

• No tender and no tie-in — you stay because it works, or you leave in a month.
• Par levels set per room type, worked out from your occupancy rather than a rule of thumb.
• The audit is free and carries no obligation.
• Nothing needs to end first — the count happens whenever suits; the round starts when you are free.

A standing slot, 7 days — fixed, not 'sometime that morning'.

• Same driver each week — so housekeeping hands over to someone who knows the property.
• Planned around check-out, which keeps dirty linen out of your corridors.
• Changeable — tell the account manager and it changes that week.
• Recovery is same-day, not next-round — the plant is 12.6 miles away, so a disrupted run is a second trip rather than a note on next week's schedule.

Yes, and it is usually cheaper and simpler than separate accounts.

• One account manager across every Kingston upon Thames site.
• One invoice, broken down per property so you can still see where it goes.
• Par stock tracked per site — so a quiet property does not quietly fund a busy one.
• Consolidated billing with a per-site breakdown — which is what stops one busy property quietly subsidising a quiet one.