Hotel Linen In Poplar Collected On Round

Yes — Poplar sits on the E14 round, 12.1 miles from our Wembley plant.

• Shared with Tower Hamlets, Canary Wharf and Limehouse — one van, one run, which is what keeps the cost of a small account sensible.
• The driver knows the roads around Canary Wharf, West India Quay and All Saints — the same crew runs it each week, so nobody is reading a map on your loading bay.
• A missed window here is picked up on the next round rather than the next week, because of that distance.

Yes. Separate accounts for sites on the same round is a billing habit, not a requirement.

• One account manager across every Tower Hamlets site.
• One invoice, broken down per property so you can still see where it goes.
• Par stock tracked per site — so a quiet property does not quietly fund a busy one.
• Consolidated billing with a per-site breakdown — so nobody reconciles it by hand at the end of the month.

No minimum. Minimums exist to cover a dedicated trip. This is not one.

• Same turnaround regardless of size — the process does not know how many rooms you have.
• No small-volume premium, because you are not the reason the van is on the road.
• Seasonal properties welcome — no reconnection fee, no renegotiation each spring.
• Nothing to escape from — the arrangement holds because it works, not because it is signed.

Worked out with your team in advance — we would rather ask twice than guess once.

• Loading bay, service lift or back entrance — chosen with housekeeping rather than assumed from the front elevation.
• Timed around Canary Wharf and the traffic that comes with it.
• This is where new suppliers come unstuck — not the laundry, not the van, the door.
• No delivery surcharge for the distance — a shared run is what makes 12.1 miles affordable for a property of any size.
• Holiday cover does not reset the arrangement — you should not have to re-explain the building every August.

At our own plant in Wembley, 12.1 miles from Poplar. Nothing is subcontracted to a third site.

• A missed window here is picked up on the next round rather than the next week.
• One process, one audit — ISO 9001 and per-load temperature logs mean something because everything runs through the same building.
• You can visit. Clients who come tend to sign.
• Nothing is passed to a third party — subcontracting is where consistency goes, because the second plant washes to its own schedule rather than to yours.

Whichever suits the property — and it can change as the property does.

• On hire we hold and replace the stock, which takes linen off your balance sheet entirely.
• Wash-only keeps your linen yours, useful where the stock is branded or a particular weave.
• Mixed is common — most properties end up somewhere between the two.
• Hire covers replacement — greying, fraying and losses are carried by us rather than appearing on your invoice each quarter, which is usually the larger number over a year.

A linen audit, an agreed par level, and a collection day.

• No tender and no tie-in — you stay because it works, or you leave in a month.
• Par levels set per room type, so housekeeping never opens an empty cupboard.
• The audit is free and you keep the numbers whether or not you use us.
• Your notice period is our problem, not yours — the count happens whenever suits; the round starts when you are free.

A standing slot, 7 days — fixed, not 'sometime that morning'.

• Same driver each week — so housekeeping hands over to someone who knows the property.
• Planned around check-out, so linen leaves as rooms are stripped.
• Changeable — tell the account manager and it changes that week.
• If we miss it, we come back — the plant is 12.1 miles away, so a disrupted run is a second trip rather than a note on next week's schedule.