Hotel Linen In Bow Collected On Round

Yes — Bow sits on the E3 round, 11.4 miles from our Wembley plant.

• Shared with Mile End, Old Ford and Bromley By Bow — adding you changes the schedule, not the route.
• The driver knows the roads around Mile End, Bow Road and Bow Church — the same crew runs it each week, so nobody is reading a map on your loading bay.
• A missed window here is picked up on the next round rather than the next week, because of that distance.

At our own plant in Wembley, 11.4 miles from Bow. No third party, no white-labelling, no surprises about where your linen spent the night.

• A missed window here is picked up on the next round rather than the next week.
• One process, one audit — ISO 9001 and per-load temperature logs mean something because everything runs through the same building.
• You can visit. It is an hour out of your day and it answers most of the questions on this page.
• One site means one standard — subcontracting is where consistency goes, because the second plant washes to its own schedule rather than to yours.

Either, and you can change later without changing supplier.

• On hire we hold and replace the stock, so nothing is tied up in sheets.
• Wash-only keeps your linen yours, useful where the stock is branded or a particular weave.
• Mixed is common — hire the towelling, wash-only the bedding.
• Stock ageing is our cost, not yours — the par level does not quietly drop over a season while nobody is counting.

A linen audit, an agreed par level, and a collection day.

• No tender and no tie-in — you stay because it works, or you leave in a month.
• Par levels set per room type, and revisited once we have seen a full month of real usage.
• The audit is free and you keep the numbers whether or not you use us.
• Nothing needs to end first — the count happens whenever suits; the round starts when you are free.

A standing slot, 7 days — the same time each week, which is the point.

• Same driver each week — so housekeeping hands over to someone who knows the property.
• Planned around check-out, not against it — the van should not be waiting on your team.
• Changeable — tell the account manager and it changes that week.
• If we miss it, we come back — 11.4 miles is close enough that the fix is hours away.

Yes. Separate accounts for sites on the same round is a billing habit, not a requirement.

• One account manager across every Tower Hamlets site.
• One invoice, broken down per property so you can still see where it goes.
• Par stock tracked per site — the usual multi-property problem is linen drifting between buildings and being paid for twice.
• One invoice, itemised by property — which is what stops one busy property quietly subsidising a quiet one.

No minimum. The van is in E3 regardless — you are not the reason for the journey.

• Same turnaround regardless of size — small accounts are not queued behind large ones.
• No small-volume premium, which is the part most suppliers will not put in writing.
• Seasonal properties welcome — we would rather hold the slot than lose the relationship.
• Nothing to escape from — no notice period dressed up as a minimum term.

Settled at the audit, written onto the E3 round sheet, and not revisited on the day.

• Loading bay, service lift or back entrance — whichever actually works for your building, agreed once and then fixed.
• Timed around Mile End so the van is not arriving into the worst of it.
• This is where new suppliers come unstuck — a supplier who has not walked the building finds out on your floor, not theirs.
• The mileage is not billed back to you — you are joining an existing journey rather than paying for a new one, which is why a small Bow account is still worth having.
• Relief drivers get the same notes — you should not have to re-explain the building every August.