Cafe Linen In St James Before You Open

Yes — St James sits on the SW1A round, 7 days, 7.4 miles from our Wembley plant.

• Shared with Mayfair, Westminster and Westminster City — one van, one run, which is what keeps a single-site account sensible to price.
• The driver knows the streets around St. James's Park, Westminster and Victoria — route knowledge is most of what separates a kept window from a missed one.
• A missed morning window here is recoverable the same day, because of that distance.

Before you open, because that is how the SW1A round is ordered. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — and a relief driver inherits it with the route.
• Timed around St. James's Park so the van is not arriving into the worst of it.
• If a drop is missed, a missed morning window here is recoverable the same day.

Coffee oil, milk protein and syrup are not the same soil as food-service linen. Run on the wrong programme they accumulate rather than lift.

• Cafe cloths and aprons run on their own classification — not as the tail end of a kitchen load.
• Milk protein needs the right temperature, not just a hotter one — too hot sets it into the fibre.
• Grey whites are usually a wash problem, not an age problem — if stock is replaced every few months, the cycle is wrong.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — rather than locking you into a winter volume you do not use in August.
• Nothing needs you to be out of your current contract first — the count and the quote commit you to nothing.
• Stock arrives before the old supplier is stood down — the two overlap by design.

No minimum, on any line. Most of what we collect in SW1A is exactly that size.

• Small sites go on the same SW1A round — the journey is already happening; you are a stop on it.
• 125 cafes around SW1A are already on it — so the round is built for counters, not bolted on to a hotel run.
• Volume changes are expected — the account flexes rather than holding you to a floor.

Both, and mixed accounts are normal. The two sit on one invoice and one round.

• Hire — we own the stock, replace it as it wears and keep the par count topped up.
• Wash-only — your own branded aprons come back to you, the same items, not pooled.
• Plenty of cafes do both — hire what nobody sees, keep your own name on what the customer does.

Tell your account manager and a missed morning window here is recoverable the same day.

• If it happens twice, the par count is wrong — a second shortage is a counting error, and we correct it.
• Most St James cafes are not short of linen overall — the weekly total is fine; the weekend distribution is not.
• Seasonal swings are planned in — St James in December is not St James in February, and the par count should know that.

No. Kitchen cloths and table linen go on the same SW1A collection and the same invoice.

• No second supplier and no second delivery day — one account covers both sides of the counter.
• Chef whites, oven cloths and table linen — priced per item on the account you already have.
• 254 restaurants around SW1A are on this round too — so the food side is not an afterthought here.