Hotel Linen In Tatsfield Collected On Round

Yes — Tatsfield sits on the TN16 round, 22.7 miles from our Wembley plant.

• Shared with Biggin Hill, Woldingham and Westerham — one van, one run, which is what keeps the cost of a small account sensible.
• A missed window here is picked up on the next round rather than the next week, because of that distance.

Yes. Separate accounts for sites on the same round is a billing habit, not a requirement.

• One account manager across every Tandridge site.
• One invoice, broken down per property so you can still see where it goes.
• Par stock tracked per site — so a quiet property does not quietly fund a busy one.
• Consolidated billing with a per-site breakdown — the total and the split, on the same document.

No minimum. The round is already passing, which is the whole reason we can say that.

• Same turnaround regardless of size — a six-room guest house gets what a 200-room hotel gets.
• No small-volume premium, and no rounding up to a notional minimum.
• Seasonal properties welcome — we would rather hold the slot than lose the relationship.
• You can stop — the arrangement holds because it works, not because it is signed.

Agreed before the first collection, not on the morning.

• Loading bay, service lift or back entrance — chosen with housekeeping rather than assumed from the front elevation.
• This is where new suppliers come unstuck — not the laundry, not the van, the door.
• Distance does not appear on the invoice — you are joining an existing journey rather than paying for a new one, which is why a small Tatsfield account is still worth having.
• Relief drivers get the same notes — access details live on the round sheet, so a stand-in is not knocking on the front door.

At our own plant in Wembley, 22.7 miles from Tatsfield. Nothing is subcontracted to a third site.

• A missed window here is picked up on the next round rather than the next week.
• One process, one audit — traceability only works when there is one chain to trace.
• You can visit. Clients who come tend to sign.
• The chain is short on purpose — a supplier who cannot tell you which building your linen is in cannot promise you much about how it was washed.

Either, and you can change later without changing supplier.

• On hire we hold and replace the stock, which takes linen off your balance sheet entirely.
• Wash-only keeps your linen yours, useful where the stock is branded or a particular weave.
• Mixed is common — most properties end up somewhere between the two.
• Hire covers replacement — you stop budgeting for replacement stock, because replacement is the point of hire.

A linen audit, an agreed par level, and a collection day.

• No tender and no tie-in — thirty days notice, no exit fee.
• Par levels set per room type, and revisited once we have seen a full month of real usage.
• The audit is free and you keep the numbers whether or not you use us.
• Nothing needs to end first — we work to your notice, not against it.

A standing slot, 7 days — fixed, not 'sometime that morning'.

• Same driver each week — so housekeeping hands over to someone who knows the property.
• Planned around check-out, so linen leaves as rooms are stripped.
• Changeable — tell the account manager and it changes that week.
• If we miss it, we come back — the plant is 22.7 miles away, so a disrupted run is a second trip rather than a note on next week's schedule.