Gym & Spa Towels In Theale Collected To Schedule

Yes — Theale sits on the RG7 round, 7 days, 35.1 miles from our Wembley plant.

• Shared with Calcot, Englefield and Sulhamstead — one van, one run, which is what keeps a single studio sensible to price.
• The driver knows the streets around Theale — route knowledge is most of what separates a kept window from a missed one.
• Collections here run to scheduled days, agreed when the account opens, because of that distance.
• 5 clubs and spas around RG7 are already on this round — so the vehicle is sized for towel volume rather than adapted to it.

Both, and mixed accounts are normal. Plenty of Theale clubs run half and half.

• Hire — we own the stock, replace what wears out and carry the cost of a towel that greys in month two.
• Wash-only — the same towels that left Theale, never swapped into general stock.
• Most clubs split it — the logo matters on a robe, rarely on a sweat towel.
• You can move a line between the two later — clubs often start on hire and move the spa side across once branding is settled.

Yes — a gym floor and a spa want opposite things from a towel. A gym floor wants volume and absorbency; a spa wants handle and appearance.

• Robes are laundered to keep their handle — a robe that feels like a gym towel has been washed like one.
• Bath mats run on a heavier classification — and they are counted separately for the same reason.
• One collection, one invoice — no second supplier for the spa side.
• Hotel spas are a normal account — with one account manager across both.

No long-term tie-in and no exit fee. The account should hold because it works, not because leaving is expensive.

• Terms flex with seasonal demand — Theale in January and Theale in August are different clubs, and the account should say so.
• Nothing needs you to be out of your current contract first — we will count your peak while you are still under someone else.
• Stock arrives before the old supplier is stood down — the two overlap by design.
• If it is not working, say so — the fix is usually a number on the sheet rather than a new contract.

It is oil left in the fibre, not the towel being old. A towel can pass inspection dry and fail it in use, because oil only announces itself once the towel warms up.

• Gym towelling runs on its own classification — the programme is chosen for body oil rather than inherited from whatever ran before.
• Oil needs a different temperature from sweat — softener is the usual culprit: it smells pleasant and stops the towel drying anything.
• Towels that stop absorbing are usually over-softened, not worn out — that is a wash problem, not a replacement problem.
• Every load is temperature logged — so there is a record behind the classification rather than an assurance.

Shrinkage is normal and predictable. We plan for it rather than dispute it.

• Expected loss is built into the par count at setup — which is the difference between a working count and an optimistic one.
• You get the actual numbers each cycle — not a statement that only makes sense to us.
• A sudden jump in loss is worth knowing about — a step change in shrinkage is information, not an invoice line.
• On hire, fair wear is our cost — not a charge back to you.

It is quoted, not tariffed. The number follows turnover, not floor area.

• We count a real week in Theale before quoting — rather than pricing off your last invoice.
• The count includes January — a Theale club quoted off an August week runs short in the month that matters.
• No minimum order — a small Theale studio pays the same per towel as a club ten times the size.
• The count and the quote cost nothing — including while you are still under contract elsewhere.

By counting against your peak rather than your daily average. Every other hour looks fine on any count, which is why averages keep passing and racks keep emptying.

• We count on site at the time it matters — not from a figure on your last invoice.
• A Monday evening and a Sunday morning are different businesses — and a single number that averages them fails on the busier one.
• January is planned in — a Theale club in January is not the same club in August, and the account should say so.
• If you run short twice, the count is wrong — and correcting it is our job, not a favour.