Commercial Linen In Tongham Collected To Schedule

Yes — Tongham sits on the GU10 round, 7 days, 29.9 miles from our Wembley plant.

• Shared with Seale, Badshot Lea and Ash — adding you changes the schedule, not the route.
• Collections here run to scheduled days, agreed when the account opens, because of that distance.

Tell your account manager and collections here run to scheduled days, agreed when the account opens.

• If it happens twice, the par count is wrong — a second shortage is a counting error, and we correct it.
• Most Tongham cafes are not short of linen overall — the weekly total is fine; the weekend distribution is not.
• Seasonal swings are planned in — Tongham in December is not Tongham in February, and the par count should know that.

No. Kitchen cloths and table linen go on the same GU10 collection and the same invoice.

• No second supplier and no second delivery day — one account covers both sides of the counter.
• Chef whites, oven cloths and table linen — added as lines, not as a new agreement.
• If the kitchen is the bigger half — see restaurant laundry for how a kitchen-led account is priced.

Before you open, because that is how the GU10 round is ordered. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — it goes on the round sheet, not into a delivery window.
• A mid-morning drop missed the shift it was for. We schedule against your opening time, not ours.
• If a drop is missed, collections here run to scheduled days, agreed when the account opens.

Coffee oil, milk protein and syrup are not the same soil as food-service linen. On a general cycle they build up and whites dull within weeks.

• Cafe cloths and aprons run on their own classification — not as the tail end of a kitchen load.
• Milk protein needs the right temperature, not just a hotter one — past a point, heat bonds the protein to the cloth.
• Grey whites are usually a wash problem, not an age problem — a Tongham cafe buying aprons three times a year is paying for a bad cycle, not for wear.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — you are not held to a peak figure through a quiet quarter.
• Nothing needs you to be out of your current contract first — there is no cost to finding out what it would look like.
• Stock arrives before the old supplier is stood down — you are never between suppliers.

No minimum, on any line. A one-site independent is the normal shape of a cafe account.

• Small sites go on the same GU10 round — the journey is already happening; you are a stop on it.
• 3 cafes around GU10 are already on it — which is why the timings suit opening rather than check-out.
• Volume changes are expected — we adjust rather than hold you to a winter figure.

Both, and mixed accounts are normal. The two sit on one invoice and one round.

• Hire — we own the stock, replace it as it wears and keep the par count topped up.
• Wash-only — your own branded aprons come back to you, the same items, not pooled.
• Plenty of cafes do both — hired glass cloths and tea towels, own-branded aprons on wash-only.