Gym & Spa Towels In Tongham Collected To Schedule

Yes — Tongham sits on the GU10 round, 7 days, 29.9 miles from our Wembley plant.

• Shared with Seale, Badshot Lea and Ash — one van, one run, which is what keeps a single studio sensible to price.
• Collections here run to scheduled days, agreed when the account opens, because of that distance.
• 4 clubs and spas around GU10 are already on this round — which is why the timings suit an evening peak rather than a hotel check-out.

Yes, and they are genuinely different jobs on the same account. The gym side is judged on whether the rack is full; the spa side on how the robe feels.

• Robes are laundered to keep their handle — a robe that feels like a gym towel has been washed like one.
• Bath mats run on a heavier classification — because wet-area linen takes a different kind of soil.
• One collection, one invoice — even where the two sides of the building want different specs.
• Hotel spas are a normal account — the bed linen side can go on the same round.

No long-term tie-in and no exit fee. We would rather keep you on the service than on the paperwork.

• Terms flex with seasonal demand — rather than holding you to a January volume through a quiet August.
• Nothing needs you to be out of your current contract first — the count and the quote commit you to nothing.
• Stock arrives before the old supplier is stood down — so there is never a Tongham evening with an empty rack.
• If it is not working, say so — we would rather correct the account than lose it.

Because sweat and body oil build up in the fibre and a general wash does not shift them. The towel smells fine cold and dry, then smells again once it is warm and damp — which a member notices before you do.

• Gym towelling runs on its own classification — not as the tail end of a bed linen load.
• Oil needs a different temperature from sweat — and softener makes it worse by coating the fibre, which is why we do not use it on gym stock.
• Towels that stop absorbing are usually over-softened, not worn out — and the fix costs nothing but a change of classification.
• Every load is temperature logged — which matters if you are ever asked to show how stock is handled.

Shrinkage is normal and predictable. We plan for it rather than dispute it.

• Expected loss is built into the par count at setup — which is the difference between a working count and an optimistic one.
• You get the actual numbers each cycle — rather than a running balance nobody can reconcile.
• A sudden jump in loss is worth knowing about — a step change in shrinkage is information, not an invoice line.
• On hire, fair wear is our cost — not a charge back to you.

There is no honest price list for towel work. Two clubs with the same membership can differ twofold in towel usage depending on the floor.

• We count a real week in Tongham before quoting — rather than pricing off your last invoice.
• The count includes January — which is the one spike everybody knows is coming and most quotes ignore.
• No minimum order — a small Tongham studio pays the same per towel as a club ten times the size.
• The count and the quote cost nothing — there is no cost to finding out what it would look like.

The par count is set on your busiest two hours, not on an average day. Towel demand does not spread evenly across opening hours — it stacks, and an average hides exactly that.

• We count on site at the time it matters — an hour on the Tongham floor at peak tells us more than a year of delivery notes.
• A Monday evening and a Sunday morning are different businesses — and a single number that averages them fails on the busier one.
• January is planned in — a Tongham club in January is not the same club in August, and the account should say so.
• If you run short twice, the count is wrong — we reset it against real usage rather than the opening estimate.

Both, and mixed accounts are normal. The two sit on one invoice and one round.

• Hire — the rack is maintained for you, including the towels that fail first.
• Wash-only — the same towels that left Tongham, never swapped into general stock.
• Most clubs split it — the logo matters on a robe, rarely on a sweat towel.
• You can move a line between the two later — clubs often start on hire and move the spa side across once branding is settled.