Commercial Linen In Whiteley Village On The Morning Round

Yes — Whiteley Village sits on the KT12 round, 7 days, 15.8 miles from our Wembley plant.

• Shared with Weybridge, Byfleet and Cobham — the same vehicle covers them, which is why a counter here can be added without moving anyone else.
• A missed window here is picked up on the next round rather than the next week, which is what 15.8 miles buys you.

No minimum, on any line. A single-site independent cafe in Whiteley Village is an ordinary account for us.

• Small sites go on the same KT12 round — which is why size barely moves the per-item price.
• A dozen aprons and a bundle of tea towels is a real account — and it is priced per item, the same as a site ten times the size.
• Volume changes are expected — a quiet January in Whiteley Village and a busy July are the same account.

Both, and mixed accounts are normal. One collection covers whichever way each line is set up.

• Hire — stock, replacement and par management are ours; you never reorder.
• Wash-only — your own branded aprons come back to you, the same items, not pooled.
• Plenty of cafes do both — branding matters on the apron, rarely on the tea towel behind the counter.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — and resetting it is our job, not a favour.
• Most Whiteley Village cafes are not short of linen overall — the weekly total is fine; the weekend distribution is not.
• Seasonal swings are planned in — rather than handled as emergencies.

No. Kitchen cloths and table linen go on the same KT12 collection and the same invoice.

• No second supplier and no second delivery day — because the menu grew.
• Chef whites, oven cloths and table linen — added as lines, not as a new agreement.
• If the kitchen is the bigger half — the restaurant page explains pricing by covers rather than by counter.

Before you open, because that is how the KT12 round is ordered. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — and a relief driver inherits it with the route.
• A mid-morning drop missed the shift it was for. We schedule against your opening time, not ours.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.

It is the wash, not the cloth. On a general cycle they build up and whites dull within weeks.

• Cafe cloths and aprons run on their own classification — not as the tail end of a kitchen load.
• Milk protein needs the right temperature, not just a hotter one — too hot sets it into the fibre.
• Grey whites are usually a wash problem, not an age problem — replacement rate is the clearest signal the classification is off.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — Whiteley Village in February and Whiteley Village in July are different businesses, and the account should say so.
• Nothing needs you to be out of your current contract first — the count and the quote commit you to nothing.
• Stock arrives before the old supplier is stood down — you are never between suppliers.