Commercial Linen In Brightwalton Collected To Schedule

Yes — Brightwalton sits on the RG20 round, 7 days, 47.4 miles from our Wembley plant.

• Shared with Chaddleworth, Catmore and Leckhampstead — the same vehicle covers them, which is why a counter here can be added without moving anyone else.
• Collections here run to scheduled days, agreed when the account opens, because of that distance.

No. Kitchen cloths and table linen go on the same RG20 collection and the same invoice.

• No second supplier and no second delivery day — because the menu grew.
• Chef whites, oven cloths and table linen — added as lines, not as a new agreement.
• If the kitchen is the bigger half — the restaurant page explains pricing by covers rather than by counter.

That is the point of putting Brightwalton on the RG20 round rather than a separate trip. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — not left to whenever the van happens to reach Brightwalton.
• A mid-morning drop missed the shift it was for. We schedule against your opening time, not ours.
• If a drop is missed, collections here run to scheduled days, agreed when the account opens.

It is the wash, not the cloth. On a general cycle they build up and whites dull within weeks.

• Cafe cloths and aprons run on their own classification — rather than whatever the machine was doing before.
• Milk protein needs the right temperature, not just a hotter one — overheating fixes the stain instead of lifting it.
• Grey whites are usually a wash problem, not an age problem — if stock is replaced every few months, the cycle is wrong.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — Brightwalton in February and Brightwalton in July are different businesses, and the account should say so.
• Nothing needs you to be out of your current contract first — we will count your week while you are still under someone else.
• Stock arrives before the old supplier is stood down — so there is never a morning in Brightwalton with nothing clean.

No minimum, on any line. Most of what we collect in RG20 is exactly that size.

• Small sites go on the same RG20 round — which is why size barely moves the per-item price.
• A dozen aprons and a bundle of tea towels is a real account — not something we surcharge.
• Volume changes are expected — we adjust rather than hold you to a winter figure.

Both, and mixed accounts are normal. The two sit on one invoice and one round.

• Hire — we own the stock, replace it as it wears and keep the par count topped up.
• Wash-only — item for item, never substituted.
• Plenty of cafes do both — hire what nobody sees, keep your own name on what the customer does.

Tell your account manager and collections here run to scheduled days, agreed when the account opens.

• If it happens twice, the par count is wrong — and resetting it is our job, not a favour.
• Most Brightwalton cafes are not short of linen overall — they are short of it on two predictable days, which is a counting problem rather than a volume one.
• Seasonal swings are planned in — rather than handled as emergencies.