Commercial Linen In Catmore Collected To Schedule

Yes — Catmore sits on the RG20 round, 7 days, 46.0 miles from our Wembley plant.

• Shared with West Ilsley, Peasemore and Brightwalton — adding you changes the schedule, not the route.
• Collections here run to scheduled days, agreed when the account opens, because Catmore is only 46.0 miles out.

Yes — the RG20 round is sequenced by opening time. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — not left to whenever the van happens to reach Catmore.
• A mid-morning drop missed the shift it was for. We schedule against your opening time, not ours.
• If a drop is missed, collections here run to scheduled days, agreed when the account opens.

It is the wash, not the cloth. On a general cycle they build up and whites dull within weeks.

• Cafe cloths and aprons run on their own classification — the programme is chosen for them, not inherited.
• Milk protein needs the right temperature, not just a hotter one — past a point, heat bonds the protein to the cloth.
• Grey whites are usually a wash problem, not an age problem — if stock is replaced every few months, the cycle is wrong.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — rather than locking you into a winter volume you do not use in August.
• Nothing needs you to be out of your current contract first — we will count your week while you are still under someone else.
• Stock arrives before the old supplier is stood down — the two overlap by design.

No minimum, on any line. A one-site independent is the normal shape of a cafe account.

• Small sites go on the same RG20 round — so you are not paying for a dedicated trip into Catmore.
• A dozen aprons and a bundle of tea towels is a real account — not something we surcharge.
• Volume changes are expected — a quiet January in Catmore and a busy July are the same account.

Both, and mixed accounts are normal. The two sit on one invoice and one round.

• Hire — the count is maintained for you, including the items that wear out first.
• Wash-only — item for item, never substituted.
• Plenty of cafes do both — hired glass cloths and tea towels, own-branded aprons on wash-only.

Tell your account manager and collections here run to scheduled days, agreed when the account opens.

• If it happens twice, the par count is wrong — we reset it against what you actually used, not what was estimated at setup.
• Most Catmore cafes are not short of linen overall — the weekly total is fine; the weekend distribution is not.
• Seasonal swings are planned in — Catmore in December is not Catmore in February, and the par count should know that.

No. Kitchen cloths and table linen go on the same RG20 collection and the same invoice.

• No second supplier and no second delivery day — because the menu grew.
• Chef whites, oven cloths and table linen — priced per item on the account you already have.
• If the kitchen is the bigger half — see restaurant laundry for how a kitchen-led account is priced.