Commercial Linen In Catmore Collected To Schedule

Yes — Catmore sits on the RG20 round, 46.0 miles from our Wembley plant.

• Shared with West Ilsley, Peasemore and Brightwalton — the round already passes, so you are joining a journey rather than paying for a new one.
• 7 days collections, on a fixed day and time that does not drift week to week.
• a 46.0-mile round trip keeps the recovery window short — the plant is close enough to come back.

Kitchen soil is treated as kitchen soil. Grease, red wine, oil and candle wax each need a different combination of temperature, dwell time and chemistry, and no single programme gets all four out.

• Items are sorted before washing, not after. Mixing table linen with kitchen cloths is the single fastest way to grey a white.
• Marked items are pulled at the check stage and re-treated before they go back out. Most recover; the ones that do not are replaced from stock rather than returned to you to notice.
• Wax is lifted before wash, cold and mechanically — a hot cycle is what makes candle wax permanent.

Yes — and on the same visit. Splitting linen and workwear across two suppliers is how one of them ends up late.

• Whites come back on hangers, ready to hang up — which is the only state a chef jacket is useful in.
• Cloths are bagged by type — glass, oven, waiter — so nothing needs sorting at the pass during setup.
• Sizes are held in stock, and a change of size is a phone call rather than a reorder.

One contact for all of them. Running several West Berkshire sites through one account is the common case here, not a special arrangement.

• Each site keeps its own par level. A 30-cover bistro and a 200-cover brasserie should not carry the same stock, and averaging them is how one site runs short every weekend.
• Consolidated billing on one invoice, itemised by site — one number for finance, the detail for whoever asks.
• Adding a site later is a change to the drop list, not a new contract or a new supplier relationship.

Never during service. Your RG20 slot is fixed when the account opens, so it is a standing appointment rather than a window someone assigns you on the day.

• Deliveries land before the doors open, so setup starts with a full cupboard instead of a count of what survived last night.
• If a run is disrupted — a road closure, a breakdown — we come back the same day. At 46.0 miles that is a decision, not a logistics exercise.

Par is set to your busiest service, not your average one. A stock level built around a Tuesday fails on a Saturday, which is the night it matters.

• We count a real week in Catmore — not an estimate, and not the number inherited from whoever quoted before us.
• Reviewed after a full month and changed if the first number was wrong. It often is, in both directions.
• Seasonal swing is expected — RG20 trade moves across the year, and the par level should move with it rather than being agreed once and forgotten.

Either, and mixed accounts are normal. Hire from us, or we launder stock you already own — the RG20 round collects both the same way and on the same docket.

• Owned stock stays yours. What you bought, you keep — including the items we would not have chosen.
• Hire covers replacement — which is usually the larger number over a year, because linen wears out in public.
• Most Catmore accounts run both: hired table linen where volume is high, owned chef whites where the branding matters.

No minimum order. Catmore is already on the round, so a small account costs us a stop rather than a journey — which is exactly why some suppliers quote a minimum here and we do not.

• Cafés and bars sit alongside restaurants and are priced the same way: on usage, not on category.
• No tie-in and no volume threshold — a slow month does not move you onto a worse rate.
• Growing later is a par-level change, not a renegotiation — adding a second flat does not reopen the contract.
• No exit fee. If it is not working, you say so and we collect our stock.