Commercial Linen In Catmore Collected To Schedule

Yes — Catmore sits on the RG20 round, 46.0 miles from our Wembley plant.

• Shared with West Ilsley, Peasemore and Brightwalton — adding you changes the schedule, not the route.
• Collections here run to scheduled days, agreed when the account opens, because of that distance.

A standing slot, 7 days — a time, not a window.

• Same driver each week — familiar faces make short conversations, and short conversations keep the round on time.
• Planned around check-out, which keeps dirty linen out of your corridors.
• Changeable — if the time stops suiting you we move it.
• If we miss it, we come back — the plant is 46.0 miles away, so a disrupted run is a second trip rather than a note on next week's schedule.

Yes, and it is usually cheaper and simpler than separate accounts.

• One account manager across every West Berkshire site.
• One invoice, consolidated but itemised — one payment, full visibility.
• Par stock tracked per site — so a quiet property does not quietly fund a busy one.
• One invoice, itemised by property — which is what stops one busy property quietly subsidising a quiet one.

No minimum. The van is in RG20 regardless — you are not the reason for the journey.

• Same turnaround regardless of size — small accounts are not queued behind large ones.
• No small-volume premium, and no rounding up to a notional minimum.
• Seasonal properties welcome — we would rather hold the slot than lose the relationship.
• No exit fee either — if it is not working, you say so and we collect our stock. A contract you cannot leave is a contract we would rather not have.

Agreed before the first collection, not on the morning.

• Loading bay, service lift or back entrance — chosen with housekeeping rather than assumed from the front elevation.
• It is the usual failure point — not the laundry, not the van, the door.
• Distance does not appear on the invoice — the round already passes, so an extra stop costs us minutes rather than miles.
• Relief drivers get the same notes — the arrangement survives a change of driver, which is when most suppliers slip.

At our own plant in Wembley, 46.0 miles from Catmore. Nothing is subcontracted to a third site.

• Collections here run to scheduled days, agreed when the account opens.
• One process, one audit — ISO 9001 and per-load temperature logs mean something because everything runs through the same building.
• You can visit. We would rather show you than write about it.
• One site means one standard — we own the plant, so a complaint has one address rather than two.

Whichever suits the property — and it can change as the property does.

• On hire we hold and replace the stock, which takes linen off your balance sheet entirely.
• Wash-only keeps your linen yours, processed to the same spec.
• Mixed is common — most properties end up somewhere between the two.
• Hire covers replacement — greying, fraying and losses are carried by us rather than appearing on your invoice each quarter, which is usually the larger number over a year.

A linen audit, an agreed par level, and a collection day. The nearest hotels we already collect from are the 1 in Chieveley, 3.8 miles away, on the same run.

• No tender and no tie-in — a contract only protects a supplier who expects the service to slip.
• Par levels set per room type, so housekeeping never opens an empty cupboard.
• The audit is free — most operators find out what they are losing, which is worth the hour on its own.
• You do not have to be out of contract — the count happens whenever suits; the round starts when you are free.