Cafe Linen In Forest Hill On The Morning Round

Yes — Forest Hill sits on the SE23 round, 7 days, 13.0 miles from our Wembley plant.

• Shared with Honor Oak Park, Sydenham and Crofton Park — adding you changes the schedule, not the route.
• The driver knows the streets around Sydenham, Forest Hill and Honor Oak Park — the same crew runs it weekly, so nobody is reading a map on your doorstep.
• A missed window here is picked up on the next round rather than the next week, which is what 13.0 miles buys you.

No. Kitchen cloths and table linen go on the same SE23 collection and the same invoice.

• No second supplier and no second delivery day — the round does not change when the kitchen opens.
• Chef whites, oven cloths and table linen — added as lines, not as a new agreement.
• 27 restaurants around SE23 are on this round too — we are not learning kitchen work on your account.

That is the point of putting Forest Hill on the SE23 round rather than a separate trip. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — it goes on the round sheet, not into a delivery window.
• Timed around Sydenham because that is where the delay actually happens.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.

Because cafe soil is chemically different from kitchen soil. Run on the wrong programme they accumulate rather than lift.

• Cafe cloths and aprons run on their own classification — the programme is chosen for them, not inherited.
• Milk protein needs the right temperature, not just a hotter one — overheating fixes the stain instead of lifting it.
• Grey whites are usually a wash problem, not an age problem — a Forest Hill cafe buying aprons three times a year is paying for a bad cycle, not for wear.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — rather than locking you into a winter volume you do not use in August.
• Nothing needs you to be out of your current contract first — there is no cost to finding out what it would look like.
• Stock arrives before the old supplier is stood down — you are never between suppliers.

No minimum, on any line. Most of what we collect in SE23 is exactly that size.

• Small sites go on the same SE23 round — the journey is already happening; you are a stop on it.
• 35 cafes around SE23 are already on it — which is why the timings suit opening rather than check-out.
• Volume changes are expected — a quiet January in Forest Hill and a busy July are the same account.

Both, and mixed accounts are normal. Plenty of Forest Hill accounts run half and half.

• Hire — the count is maintained for you, including the items that wear out first.
• Wash-only — item for item, never substituted.
• Plenty of cafes do both — hire what nobody sees, keep your own name on what the customer does.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — we reset it against what you actually used, not what was estimated at setup.
• Most Forest Hill cafes are not short of linen overall — the weekly total is fine; the weekend distribution is not.
• Seasonal swings are planned in — we set them ahead rather than react.