Hospitality Linen In Hermitage Collected To Schedule

Yes — Hermitage sits on the RG18 round, 43.2 miles from our Wembley plant.

• Shared with Chieveley, Cold Ash and Hampstead Norreys — the same vehicle covers them, which is why we can add a property here without moving anyone else's slot.
• Collections here run to scheduled days, agreed when the account opens, because of that distance.

Yes. Separate accounts for sites on the same round is a billing habit, not a requirement.

• One account manager across every West Berkshire site.
• One invoice, consolidated but itemised — one payment, full visibility.
• Par stock tracked per site — without it, stock migrates to whichever site shouts loudest.
• Finance sees one number, each site sees its own — the total and the split, on the same document.

No minimum. The van is in RG18 regardless — you are not the reason for the journey.

• Same turnaround regardless of size — the process does not know how many rooms you have.
• No small-volume premium, which is the part most suppliers will not put in writing.
• Seasonal properties welcome — we would rather hold the slot than lose the relationship.
• You can stop — no notice period dressed up as a minimum term.

Agreed before the first collection, not on the morning.

• Loading bay, service lift or back entrance — recorded against the account so a relief driver has it too.
• It is the usual failure point — not the laundry, not the van, the door.
• The mileage is not billed back to you — you are joining an existing journey rather than paying for a new one, which is why a small Hermitage account is still worth having.
• It is recorded against the account, not a person — you should not have to re-explain the building every August.

At our own plant in Wembley, 43.2 miles from Hermitage. Nothing is subcontracted to a third site.

• Collections here run to scheduled days, agreed when the account opens.
• One process, one audit — a certificate covering a site you do not control is a certificate covering nothing.
• You can visit. We would rather show you than write about it.
• Nothing is passed to a third party — we own the plant, so a complaint has one address rather than two.

Both are available, and moving between them does not mean a new account.

• On hire we hold and replace the stock, which takes linen off your balance sheet entirely.
• Wash-only keeps your linen yours, processed to the same spec.
• Mixed is common — there is no rule that says it has to be one or the other.
• Stock ageing is our cost, not yours — you stop budgeting for replacement stock, because replacement is the point of hire.

A linen audit, an agreed par level, and a collection day. The nearest hotels we already collect from are the 1 in Chieveley, 1.9 miles away, on the same run.

• No tender and no tie-in — you stay because it works, or you leave in a month.
• Par levels set per room type, so housekeeping never opens an empty cupboard.
• The audit is free and carries no obligation.
• Your notice period is our problem, not yours — the count happens whenever suits; the round starts when you are free.

A standing slot, 7 days — fixed, not 'sometime that morning'.

• Same driver each week — familiar faces make short conversations, and short conversations keep the round on time.
• Planned around check-out, so linen leaves as rooms are stripped.
• Changeable — seasons shift, occupancy shifts, the slot can shift with them.
• A missed slot is not a lost week — Collections here run to scheduled days, agreed when the account opens.