Commercial Linen In Hinchley Wood On The Morning Round

Yes — Hinchley Wood sits on the KT10 round, 7 days, 13.0 miles from our Wembley plant.

• Shared with Claygate, Thames Ditton and Esher — the same vehicle covers them, which is why a counter here can be added without moving anyone else.
• The driver knows the streets around Hinchley Wood and Esher — route knowledge is most of what separates a kept window from a missed one.
• A missed window here is picked up on the next round rather than the next week, which is what 13.0 miles buys you.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — rather than locking you into a winter volume you do not use in August.
• Nothing needs you to be out of your current contract first — we will count your week while you are still under someone else.
• Stock arrives before the old supplier is stood down — so there is never a morning in Hinchley Wood with nothing clean.

No minimum, on any line. A single-site independent cafe in Hinchley Wood is an ordinary account for us.

• Small sites go on the same KT10 round — the journey is already happening; you are a stop on it.
• 2 cafes around KT10 are already on it — so the round is built for counters, not bolted on to a hotel run.
• Volume changes are expected — a quiet January in Hinchley Wood and a busy July are the same account.

Both, and mixed accounts are normal. The two sit on one invoice and one round.

• Hire — we own the stock, replace it as it wears and keep the par count topped up.
• Wash-only — item for item, never substituted.
• Plenty of cafes do both — branding matters on the apron, rarely on the tea towel behind the counter.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — and resetting it is our job, not a favour.
• Most Hinchley Wood cafes are not short of linen overall — the weekly total is fine; the weekend distribution is not.
• Seasonal swings are planned in — we set them ahead rather than react.

No. Kitchen cloths and table linen go on the same KT10 collection and the same invoice.

• No second supplier and no second delivery day — because the menu grew.
• Chef whites, oven cloths and table linen — priced per item on the account you already have.
• 2 restaurants around KT10 are on this round too — the kitchen classification already runs on it weekly.

That is the point of putting Hinchley Wood on the KT10 round rather than a separate trip. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — it goes on the round sheet, not into a delivery window.
• Timed around Hinchley Wood and the traffic that comes with it.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.

Because cafe soil is chemically different from kitchen soil. On a general cycle they build up and whites dull within weeks.

• Cafe cloths and aprons run on their own classification — rather than whatever the machine was doing before.
• Milk protein needs the right temperature, not just a hotter one — too hot sets it into the fibre.
• Grey whites are usually a wash problem, not an age problem — replacement rate is the clearest signal the classification is off.