Commercial Linen In Claygate On The Morning Round

Yes — Claygate sits on the KT10 round, 7 days, 13.8 miles from our Wembley plant.

• Shared with Hinchley Wood, Esher and Thames Ditton — one van, one run, which is what keeps a single-site account sensible to price.
• The driver knows the streets around Hinchley Wood and Claygate — which matters more at seven in the morning than it does at eleven.
• A missed window here is picked up on the next round rather than the next week, because of that distance.

No minimum, on any line. A one-site independent is the normal shape of a cafe account.

• Small sites go on the same KT10 round — which is why size barely moves the per-item price.
• 3 cafes around KT10 are already on it — so the round is built for counters, not bolted on to a hotel run.
• Volume changes are expected — a quiet January in Claygate and a busy July are the same account.

Both, and mixed accounts are normal. One collection covers whichever way each line is set up.

• Hire — stock, replacement and par management are ours; you never reorder.
• Wash-only — your own branded aprons come back to you, the same items, not pooled.
• Plenty of cafes do both — hire what nobody sees, keep your own name on what the customer does.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — a second shortage is a counting error, and we correct it.
• Most Claygate cafes are not short of linen overall — the shortage has a shape, and the shape is Saturday.
• Seasonal swings are planned in — Claygate in December is not Claygate in February, and the par count should know that.

No. Kitchen cloths and table linen go on the same KT10 collection and the same invoice.

• No second supplier and no second delivery day — one account covers both sides of the counter.
• Chef whites, oven cloths and table linen — priced per item on the account you already have.
• 10 restaurants around KT10 are on this round too — so the food side is not an afterthought here.

Before you open, because that is how the KT10 round is ordered. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — it goes on the round sheet, not into a delivery window.
• Timed around Hinchley Wood so the van is not arriving into the worst of it.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.

It is the wash, not the cloth. On a general cycle they build up and whites dull within weeks.

• Cafe cloths and aprons run on their own classification — the programme is chosen for them, not inherited.
• Milk protein needs the right temperature, not just a hotter one — overheating fixes the stain instead of lifting it.
• Grey whites are usually a wash problem, not an age problem — replacement rate is the clearest signal the classification is off.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — rather than locking you into a winter volume you do not use in August.
• Nothing needs you to be out of your current contract first — the count and the quote commit you to nothing.
• Stock arrives before the old supplier is stood down — you are never between suppliers.