Same Day Wash & Fold Laundry Pickup & Delivery at Hilton Garden Inn Mall Avenue

Think of the bag as your suitcase laundry. Worn T-shirts, socks, underwear, pyjamas, jeans, shorts, gym kit and swimwear all fit. Smart or fragile pieces, like suits, silk blouses and anything marked dry clean only, should not go in. Send those as Clean & Press.

Over 6kg? Ask for the 12kg bag when you book. We bring the right size.

Towels and robes in your room stay there. Not sure about a piece? Send a photo on WhatsApp before pickup.

Towels and robes in your room stay in the room, so only send what you packed or bought. Socks, underwear, nightwear and the polo shirts you wore all day are fine. Not sure about a piece? Send a photo on WhatsApp before pickup and we will tell you which service suits it.

We sort your bag when it arrives. Whites go in one load, darks in another, and stretchy or delicate clothes get a cooler wash.

Each load goes in a clean drum with a mild, biodegradable detergent that has a light scent. Your clothes never share a machine with another customer's.

You do not need to pre-sort, so a red top and a white shirt never share a wash. Stains are treated by hand first, and if you know what caused one, mention it on WhatsApp.

You do not need to pre-sort your clothes. Put everything in the bag and we divide it up, so a red top and a white shirt never share a wash. Because the bag is one flat price, there is no counting of items.

After washing, your clothes are dried on low heat so cotton does not shrink and gym kit keeps its stretch.

Everything is folded by hand and packed in the bag it left in. You open it in your room and put things straight into the suitcase or the wardrobe.

If a shirt needs more than folding, send it for Clean & Press instead and get it back on a hanger.

Folding is done piece by piece, with T-shirts and trousers laid flat, so the bag packs well. Hotel guests usually pack straight from the bag on the day they leave. Order a bag the day before checkout and it is back in time for your flight.

Travel leaves marks. A coffee drop on a cuff, a splash of sauce after dinner. Each one is looked at by hand before the clothes go in the machine.

We cannot promise every mark will lift, but treating it first gives it the best chance. Tell us what caused it and where it is, and we will choose the right treatment.

The sooner a mark is treated, the better. If you spill something in the evening, put it in the bag and message us. We will look at it the next day, before the wash.

The sooner a mark is treated, the better. If you spill something on a shirt in the evening, put it in the bag with the rest and send us a message. We will look at it the next day, before the wash.

The hotel has 370 rooms, so the lobby can be busy. Choose a time that suits you and our driver will meet you there or at the concierge, if the hotel allows it. You can ask the front desk first.

Items are counted together at handover, and delivery starts after you pay. Both pickup and delivery are contactless.

If you prefer, tell us your room time on WhatsApp. We then plan the visit around when you are back from the day.

If you prefer, tell us your room time on WhatsApp. We then plan the visit around when you are back from the day.

A bag usually returns in 24 hours, so it works as a next-day laundry service. Book in the morning before you go out and have it back for the evening or the following day.

Short on time? Choose express laundry delivery. Urgent pieces can return in 5 hours when you book before 2 PM. That is same-day hotel laundry for a flight, a meeting or an event.

Message early and give us your room time so we can plan the driver's visit.

A long trip can use a monthly plan instead of single bags. One 6kg bag every week is the Essential plan, at AED 250 for the month. Two bags every week is the Family plan, at AED 450.

Compare that with sending a bag whenever you need it, at AED 65. Plans make sense when washing is a weekly habit. The bill comes once a month, and pickup day is yours to choose.

Ask on WhatsApp if you want help picking.

The driver checks what you have handed over, and only then does a secure link arrive on your phone. Debit cards, credit cards, Apple Pay and Google Pay all work.

Should anything go missing or come back damaged, we pay up to ten times what it costs to clean that piece. Garments damaged before pickup, or without a care label, are cleaned at the owner's risk.

You see the price on the link before you pay. That keeps the total clear, and no cash changes hands in the lobby.

After two days in a case, a shirt looks tired. We wash it in cool water, dry it with filtered air and steam it by hand, then hang it up for you. Blouses get the same treatment.

Each piece has its own price, so one shirt for tomorrow's meeting costs the same as one among ten. If the shirt is already clean and just creased, ask for pressing only.

A short note helps. Tell us if it is for a meeting, a wedding or the flight home, and we will plan its return.

A short note helps when you book. Tell us if a shirt is for a meeting, a wedding or the flight home, and we will plan the return time for it. The shirt price stays the same whichever day you need it.

Every piece is checked three times. We look at it when it arrives, again after cleaning and once more before it is packed.

That is how marks and loose threads get noticed early. It also means we tell you if something needs extra care.

The first check happens at pickup, in front of you, when the driver counts the items. The second is at our cleaning room. The third is just before the order is packed on hangers. If something is not right, we say so before delivery rather than after.

Packing for a wedding, a gala, a dinner or a signing? Formal clothes crease in a suitcase. Send the suit, jacket, tie or evening dress and have them looked after.

A two-piece suit is treated as a set, while a jacket can travel alone. Evening dresses are handled slowly, because the fabric is often fine.

Everything returns on hangers in breathable bags. Ask for express if the event is tonight and your address is covered.

A tie is small but easy to mark at dinner. It can go in the same order as your suit, and you only pay the price listed for it.

Traditional clothes are priced piece by piece. A kandura is AED 15, and a basic abaya is AED 18. Ghutras, jalabiyas and kurtas are taken too.

Each is cleaned, pressed and returned on a hanger. You see every price before you pay.

Ghutras and jalabiyas are priced the same way. You see each price before you pay, so there are no surprises when the order comes back.

Tell us how you like each piece returned and we will note it.

Most Clean & Press orders return in 24 hours. Delicate items can need longer, so hand those over early in your stay.

A flight, meeting or event today? Ask for express, which works well as express suit pressing for guests in a rush.

The sooner we know your plans, the better the chance of meeting your deadline.

For a wedding week, send everything on the first day. That way, nothing is left for the last minute.

Pressed clothes come back on hangers inside breathable bags. You can lift them out and hang them straight in the wardrobe in your room.

If you are heading to the airport, we can fold them for the suitcase instead. Just say so when you book.

Hanging also keeps a shirt free of new creases on the short walk to your room. That matters when you collect it before a meeting.

Silk, crepe and similar fabrics are treated more gently and need more time. We pick the cleaning method to suit the fabric and finish with a hand steam.

How long they take depends on the piece, and we tell you at pickup. If you need one sooner, tell us and we will check what we can do.

Mention fine fabrics when you book and we will tell you how long they will take.

Mention fine fabrics when you book and we will tell you how long they will take.

The driver looks over each piece at pickup, and you pay afterwards by the secure link we text you.

If we lose or damage a piece, our cover is up to ten times its cleaning price. A piece already damaged, or with no care label, is cleaned at the owner's risk.

You see the total on your link before you pay, so you know what you are paying for.