Same Day Wash & Fold Laundry Pickup & Delivery at URBAN Al Khoory Hotel

Say it is the last night of your stay and your case is full of worn clothes. Here is what happens to one bag from URBAN Al Khoory Hotel, from the first check to the last fold.

1. Check at pickup. The driver looks through the bag with you, notes anything unusual and texts a secure payment link.
2. Pockets emptied. Receipts, cables and coins come out before anything goes in the drum.
3. Labels read. The care label sets the temperature for each load, and marked pieces are treated by hand.
4. Washed alone. Your bag gets its own machine and a soft, biodegradable detergent.
5. Dried and folded. Low heat dries it, and each piece is folded neatly.

The bag returns to the hotel once the link is paid, usually within 24 hours. That timing suits a stay of two nights or more.

A week away mixes white shirts, dark trousers, gym kit and underwear. They should not all go into one drum, and here is how we handle that.

• Whites are washed apart so they stay bright.
• Darks have their own load, so colour does not run onto lighter pieces.
• Sportswear gets a gentler cycle to protect the stretch.
• Marked pieces are treated by hand before they go in the machine.

Your bag is washed in a machine used for nobody else's clothes. The drum is sanitised after every cycle, which matters when you cannot see where the laundry goes. The detergent is commercial-grade, yet biodegradable and hypoallergenic.

Travel clothes are often your favourites, so they are dried on low heat. That keeps cotton from shrinking and stretch fabric from going loose.

Once dry, each piece is folded by hand and packed back in the bag. T-shirts, jeans, shorts and gym kit come back ready to go straight into your case or the wardrobe in your room.

If something should hang instead of being folded, tell us when you book and send it as a Clean & Press piece. It then returns on a hanger.

Anything you would wear day to day can go in. One bag holds up to 6kg, which is about a week of clothes for one person.

• T-shirts, polo shirts and casual tops
• Jeans, shorts and everyday trousers
• Gym kit and swimwear
• Socks, underwear and sleepwear

Bring suits, evening dresses and silk pieces as Clean & Press instead. They need cleaning on their own, and the care label may say not to machine wash. If you are not sure, ask us when you book.

Short stays leave little room to wait, so timing matters.

Standard: most bags are back within 24 hours of collection. Book in the morning and it works as a next-day laundry service. That suits a stay of two nights or more.

Express: for same-day hotel laundry, 5 hours if you book before 2 PM and your address is covered. It works as a same-day laundry service for clothes you need tonight. Message us the hotel name and we confirm the cover before you book.

If you leave on an early flight, pick a collection time the day before and plan the return around your check-out.

We collect from URBAN Al Khoory Hotel and bring everything back there.

• Where: the lobby or the concierge desk, if the hotel allows it. Ask reception first.
• When: you pick the time, and the driver comes then.
• How: it is doorstep laundry pickup with contactless pickup and delivery, so you hand over the bag and the driver does the rest.
• Payment: a secure link is texted after the driver checks your items. Nobody takes cash or cards in the lobby.

LPlaundry is independent of the hotel, so you book and pay with us directly. We do not use or touch the hotel's own laundry.

A single bag is AED 65. If you stay for a few weeks, a monthly plan can suit you better.

• Essential: four bags a month, one a week, for AED 250.
• Family: eight bags a month, two a week, for AED 450.

Both are paid once a month, and pickup and delivery stay free. It is an affordable laundry service for long business trips or relocation weeks. You can still send extra pressing alongside the bag, priced one piece at a time.

Clothes bought on holiday or packed for work often have a care label you have not read in months. We read it for you before the bag goes into the machine.

• Cotton and polyester go in the normal wash.
• Stretch and sportswear get a gentle cycle.
• Swimwear is washed gently to protect the stretch.
• Silk, sequins and embellished pieces move to Clean & Press.

Pieces with no care label are cleaned at the owner's risk, and so are items that were already damaged. If you are unsure about a piece, ask us before you book.

Clean & Press covers the clothes that lose their shape in a suitcase. It is the service to pick when a crumpled shirt is the only thing between you and a meeting.

• Shirts and blouses
• Trousers, skirts and daytime dresses
• Suits, jackets and ties
• Evening dresses and winter coats
• Kanduras, abayas, ghutras and jalabiyas

Each piece is priced on its own in the table above, and pickup and delivery are free.

Pressed clothes come back on hangers in breathable covers. That is how a shirt stays flat from our rail to your wardrobe at URBAN Al Khoory Hotel.

If you would like a shirt folded for your suitcase, say so when you book and we fold it for travel instead. Tell us if you are leaving soon.

A business trip often ends up with a crumpled jacket and no time to sort it. Guest dry cleaning solves that with a single pickup from the hotel.

• Two-piece suits are cleaned together, so the jacket and trousers stay the same shade.
• Jackets are pressed to hold their shoulders.
• Ties come back clean and flat.

For a meeting tomorrow morning, book express suit pressing before 2 PM. It takes 5 hours where your address is covered. Tell us the time of your meeting when you book, so we plan the return around it.

A casual week suits Wash & Fold better. Shoes and bags have their own services, and clothes that are already clean can be pressed without washing. Ask us which fits your pile when you book.

Guests staying for a wedding or family visit often bring traditional wear. Each piece is cleaned and pressed by hand and returned on a hanger.

• Kandura: cleaned and pressed as one piece, with the collar and sleeves laid flat.
• Abaya: priced basic or delicate. Tell us which fabric it is.
• Ghutra and jalabiya: pressed flat and returned on hangers or folded as you ask.

Tell us the date of the event, and we help you choose a pickup time that leaves room before it.

Book before 2 PM and express brings pressed clothes back in 5 hours, where your address is covered. Use it for a dinner tonight or a flight tomorrow. Ask us first if you are unsure whether your address is covered.

The driver checks each piece with you at pickup and texts a secure payment link. Clothes go out for delivery once it is paid. We never take cash or cards in the lobby.

Every piece gets its care label read before anything else happens. The label decides whether it is cleaned in water or dry cleaned.

Silk, sequins and embellished dresses are handled with extra care. If a piece has no care label, or was already damaged before pickup, it is cleaned at the owner's risk.

If something is special to you, point it out to the driver. We note it on the order so the team sees it first.