Same Day Wash & Fold Laundry Pickup & Delivery at Shangri-La Dubai

Whether you send two days of clothes or two weeks, the steps are the same. A small bag gets the same care as a full 6kg one, and the full one costs no extra.

• Sorted first: the bag is emptied, care labels are read, and whites, colours and darks go in separate loads. Lace and stretch pieces get a gentle load alone.
• Stains by hand: marks are treated before any heat, since a hot dryer can lock a stain in.
• A gentle wash: hypoallergenic, biodegradable detergent, rinsed thoroughly.
• Gentle drying: low heat means cotton does not shrink and elastic does not lose its stretch.
• Folded by hand: each piece is folded and packed, ready for your suitcase.

A kandura or a good shirt that should come back on a hanger belongs under Clean & Press instead.

Typing laundry service near me into your phone? This is the quick answer. You book in WhatsApp in about a minute, without an app or an account.

• Send a message: say you are staying at Shangri-La Dubai and give your name.
• Choose a time: pick any hour that suits your day, and say whether the bag will be at the lobby or with the concierge.
• Add notes: tell us about stains, fragile pieces or items that should stay separate.
• Hand it over: give the bag to the driver, if the hotel allows pickup at the lobby or concierge.

The time is confirmed in the same chat. Pickup and delivery are both free.

Most machine-washable clothes belong in the bag. If you wear it often and it can take a wash, in it goes, and there is no need to fold anything first.

• Everyday clothes: T-shirts, casual shirts that need no pressing, jeans, chinos, hoodies and pyjamas.
• Sports kit: shirts, shorts, leggings and socks, ideally dried off a little first.
• Underwear and socks: washed with everything else and folded back.
• Swimwear: a rinse in fresh water beforehand helps it wash out well.
• Hotel towels and robes: leave these in the room, where they belong.

Up to about 6kg fits in one bag. If you have more, ask for the 12kg bag or book a second.

Some pieces suit another service better. If one turns up in your bag, we say so before we start.

• Good shirts, blouses and suits: these belong in Clean & Press, where each piece is priced on its own and returned on a hanger.
• Beaded or sequinned pieces: these need dry cleaning, and we message you before we start.
• Anything already damaged: it is cleaned at your own risk, and so is anything with no care label.

If you are unsure, ask in the chat before the driver arrives.

Once your bag reaches our laundry, it goes through the same short routine every time. That is true for a light bag and a heavy one.

• Your own machine: each customer gets a machine to themselves, so nothing from another household is mixed with yours.
• Detergent that works: commercial-grade detergent deals with sweat, dust and heavy cotton, and it is still biodegradable and hypoallergenic.
• Gentle for delicates: lace, silk and stretch fabrics get a cool, gentle cycle.
• Clean drums: the drum is sanitised after every cycle, so the next load starts clean.
• A last check: before folding, each piece is looked over once more.

Then your clothes are folded by hand, packed and held for delivery once you have paid.

Shangri-La Dubai stands on Sheikh Zayed Road, in the Trade Centre part of Dubai. The driver comes to the hotel, and the easiest place to meet is the lobby or the concierge desk, if the hotel allows it.

• Your clean laundry: it comes back to the same place, so you only need to remember one meeting point.
• Staying in an apartment: the hotel also has apartments, so tell us when you book and we will arrange the handover with you.

If the hotel asks you to meet the driver somewhere else, tell us in the chat.

If you stay several weeks, in a room or an apartment, a monthly plan costs less per bag than single bookings. Collection happens on the same weekday every week.

• Essential: AED 250 buys four bags a month, one each week. Good for a solo traveller or a couple.
• Family: AED 450 buys eight bags a month, two each week. Good for a family or a team.
• No plan: a single bag is AED 65, whenever you want one.

Choose your day on WhatsApp. Starting, changing or ending a plan takes one message.

Most orders are back within 24 hours, so this works as a next-day laundry service for most guests.

• Express: 5 hours after collection, if you book before 2 PM and your address is covered. Message us before you rely on it.
• Stains: if you know what made the mark and how long ago, say so. Old marks are harder than fresh ones.
• Flying out: give us your check-out time so we can plan the return around it.

Same-day hotel laundry always depends on the address check, so message us early in the day.

One price covers everything: collection from the hotel, the cleaning, the finish and the trip back. That makes it easy to see the laundry price per item before you book.

• A look first: care label, seams and marks are checked.
• Matched to the fabric: cotton gets a cool wash and delicates go for dry cleaning.
• Steamed by hand: each collar, cuff and placket is finished individually.
• Hung and covered: clothes come back on hangers in breathable covers.

Tell us in your message which pieces you have and when you need them back, for example a suit for a meeting at noon or a dress for dinner.

• List the pieces: a shirt count and a note on anything special is enough.
• Give the deadline: a meeting, a dinner or a flight.
• Hand it to the driver: at the lobby or concierge, if the hotel allows it.

We confirm the pickup time in the same chat.

Guest dry cleaning covers anything you would hang rather than fold, and most guests bring a mix of the pieces below.

• Business wear: shirts, trousers and two-piece suits for meetings, conferences and site visits.
• Evening and event wear: dresses and blouses for dinners, weddings and galas.
• Traditional wear: kanduras, ghutras, jalabiyas, kurtas and abayas.
• Winter coats: cleaned as one piece and returned on a hanger.

If a suit cannot wait, ask about express suit pressing before 2 PM. It is offered where your address is covered.

For T-shirts and gym kit, the wash and fold bag costs less. Clothes that are already clean but creased can go under pressing only.

Before any piece is cleaned, the care label is read and the fabric is checked. That decides the method, and it keeps surprises to a minimum.

• Dry clean only: these go for dry cleaning, and we say so before we start.
• Washable cotton: a cool wash, then steamed by hand.
• Beads, sequins and trims: these are looked at by hand first, and we message you if there is a risk.
• No care label, or already damaged: the item is cleaned at your own risk.

If we lose or damage an item, cover is up to 10 times the cleaning price of that item. Point out any weak spots at pickup so the driver can note them.

The driver comes to Shangri-La Dubai, on Sheikh Zayed Road, and checks your items with you. After that, we text you a secure payment link. You can pay by debit card, credit card, Apple Pay or Google Pay. Please do not hand cash or cards to anyone in the lobby. Your clothes go out for delivery once you have paid.

Clean & Press usually takes 24 hours. Delicates can take longer, and we tell you the time at pickup. Express brings clothes back in 5 hours if you book before 2 PM and your address is covered. Tell us your meeting time or your flight time, and we will say what is possible.

Some marks come up again and again, and you can help us by telling us what caused them and how long ago.

• Collar and cuff lines: sweat and skin oil, treated by hand first.
• Coffee or tea drops: tell us within a day if you can.
• Sauce or oil on a tie or dress: blot it, and do not rub.
• Deodorant marks: white or yellow patches under the arms.

A note in the chat is enough. Fresh marks always come out best.